How do small businesses actually get customers from Instagram in 2024?
I run a small bakery in Denver and everyone says I need to be on Instagram. I post photos of my cakes and pastries but only get like 20-30 likes, mostly from friends. How do businesses actually convert followers into paying customers? Is it even worth the time I'm spending?
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I do social media marketing for small food businesses, so this is right up my alley.
First, the reality check:
20-30 likes with mostly friends means you're probably at under 500 followers. That's normal for starting out, but yes, we need to fix that.
Why most small bakery Instagrams fail:
- Posting without a strategy
- Only posting product photos
- Not engaging with local accounts
- Ignoring Reels (huge mistake in 2024)
- No call to action
What actually works:
1. Reels, Reels, Reels
- 15-30 second videos of decorating cakes, piping, behind the scenes
- These get 10-50x more reach than photos
- Don't need to be fancy - phone footage is fine
- #DenverBakery #DenverCakes #DenverFoodie
- #[YourNeighborhood]Eats
- Engage with other Denver food accounts daily
- Daily stories showing what's available
- "Last 3 chocolate croissants - DM to reserve"
- Polls, questions, countdowns to special items
- Repost customers' photos
- Creates social proof and community
- Link in bio to order form (use Linktree if needed)
- Clear location and hours
- "DM to order" in every post
- Limited drops create urgency
2. Local hashtags
3. Stories are for sales
4. User-generated content
5. Conversion strategy
Realistic timeline:
Give it 3-4 months of consistent effort (post 4-5x/week, 2+ Reels/week). You should see real traction.
Instagram absolutely works for bakeries - I have clients doing $2-3k/week from Instagram orders alone. But it's a grind at first.
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