Someone opened a credit card in my name - what do I do first?
Just got an alert from Credit Karma that a new account was opened. I definitely didnt open it. Its a Capital One card with a ,000 limit already with ,300 charged on it. Im freaking out. What do I do? Do I call Capital One? The police? Will this ruin my credit? This has never happened to me before.
3 Answers
Best -->
Okay dont panic. This is fixable. Do these things TODAY:
Immediate steps (in order):
- Freeze your credit at all 3 bureaus - Equifax, Experian, TransUnion. This prevents any new accounts. Its free and takes 10 minutes online.
- Call Capital One fraud department - Not regular customer service. Tell them this is fraud, you never opened this account. They have a fraud department specifically for this.
- File a report at identitytheft.gov - This is the official FTC site. It generates a recovery plan and affidavit you need.
- File a police report - Some places let you do this online. You need the report number for disputes.
- Dispute with credit bureaus - Send them the FTC affidavit and police report. They must investigate within 30 days.
The good news:
- Youre NOT responsible for fraudulent charges
- Your credit will be fixed once you dispute
- Capital One deals with this constantly and has a process
I went through this 2 years ago. Stressful but fully resolved within 60 days. Credit was fine. You got this.
Adding to what others said - after you freeze your credit, also set up fraud alerts AND consider an IRS identity protection PIN. Tax refund fraud often follows credit fraud. Learned this the hard way.
Been through this twice unfortunately. The freeze is the most important step. Also check if your state has any identity theft victim assistance - California has a whole unit that helped me navigate everything for free.
Asked By
Related Questions
Topic
Browse more questions in this topic
Hot Questions
-
How do small businesses actually get customers fro...
479 views -
My dog suddenly started refusing to eat his food -...
469 views -
Is dropshipping still profitable in 2024 or is it ...
443 views -
What would actually happen to a human body in spac...
405 views -
What are some actual creative hobbies for adults w...
399 views
Top Users
-
1
1,000
-
2
320
-
3
282
-
4
270
-
5
255
Recent Blogs
View AllRecent Activity
-
Joshua Anderson answered
Balance transfer cards - worth it or jus... -
Justin Garcia answered
How do I switch banks without screwing u... -
Michael Williams answered
How many bank accounts should I actually... -
Joshua Anderson asked
Someone opened a credit card in my name ... -
Jessica Brown asked
How do I ask for a raise without seeming...